+358 40 350 6760 sales@campxplore.fi

Privacy Policy

Last updated: 27.11.2024

At Camp Xplore, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services. By using our website, you consent to the practices described in this policy.

Information We Collect

We collect the following types of personal information when you use our website or make bookings:

  • Personal Information: This includes your name, email address, phone number, billing and shipping address, and any other information you provide when making a booking, contacting us, or subscribing to our services.
  • Payment Information: Details such as your credit card number, billing address, and other payment details necessary to process payments.
  • Non-Personal Information: This includes data such as your IP address, browser type, language preferences, and the pages you visit on our website. We may collect this data through cookies and analytics tools.

How We Use Your Information

The information we collect is used for various purposes, including:

  • Processing Bookings: To confirm and manage your reservations and activities.
  • Customer Communication: To send booking confirmations, updates, and responses to inquiries.
  • Marketing and Promotions: To send you promotional emails and newsletters about our offers and services, if you have opted in to receive them.
  • Improving Our Website: To analyze how you use our website and enhance your experience.
  • Customer Support: To provide assistance and address any issues or questions you may have about our services.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners or service providers who assist us in operating our business and providing services to you. These third parties are bound by confidentiality agreements and are only authorized to use your information as necessary to perform their services.

We may also share your information if required by law or in the event of a legal process.

Cookies and Tracking Technologies

Our website uses cookies to improve your experience. Cookies are small files stored on your device that help us recognize you when you return to our site. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of some features on our website.

We also use Google Analytics to track website usage, helping us improve the site and tailor content to your needs.

Data Security

We take reasonable precautions to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

User Rights

Under the General Data Protection Regulation (GDPR), you have the following rights concerning your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You can request correction or updates to any inaccurate or incomplete data.
  • Erasure: You can request the deletion of your personal data.
  • Objection to Processing: You can object to the processing of your personal data, especially if it is used for marketing purposes.
  • Data Portability: You can request to receive your personal data in a structured, commonly used format.

To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.

Links to Other Websites

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

International Transfers

We do not transfer your personal data outside of the European Economic Area (EEA). If this changes in the future, we will ensure that appropriate safeguards are in place to protect your data in accordance with the General Data Protection Regulation (GDPR). These safeguards may include using standard contractual clauses or other legal mechanisms to ensure that your personal data is processed securely and in compliance with applicable laws.

We are committed to protecting your privacy and personal data, whether it’s processed within the EEA or transferred to other regions. If you have any concerns about how your data will be handled in such cases, please feel free to contact us for further clarification.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date indicated at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Camp Xplore
sales@campxplore.fi
+358 40 350 6760
Rönnyrannantie 36, 93999 Kuusamo, Finland

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